About Caffeinated CX
What is Caffeinated CX?
Caffeinated CX integrates with help desk software (e.g., Zendesk, Freshdesk, Intercom) to analyze historical ticket data and knowledge bases, then auto-generates responses, prioritizes tickets, suggests macros, recognizes sentiment, and adapts to brand tone. Setup takes under a minute and plans start around $29/month.
How to use Caffeinated CX?
To use Caffeinated CX, you can access their platform through their website. You'll need to sign up for an account and obtain API keys. The platform documentation provides details on how to make requests and integrate the models into your applications.