Crisp

Best all-in-one platform for small teams

Crisp is a customer communication platform that brings together live chat, email, CRM, knowledge base, and automation into one tool, designed for small teams.

Active

Crisp IM SARL

Crisp interface preview

About Crisp

What is Crisp?

Crisp is an all-in-one customer messaging platform built to help small teams centralize communication. It combines live chat, email inbox, knowledge base, and CRM features, along with automation tools like chatbots and campaigns. With Crisp, teams can handle customer support, sales, and marketing in one unified dashboard, making it easier to deliver personalized customer experiences without juggling multiple tools.

How to use Crisp?

To get started with Crisp:

Visit crisp.chat and sign up for free.
Install the chat widget on your website.
Set up shared inbox to manage emails and chats.
Build a knowledge base for customer self-service.
Upgrade to Pro or Unlimited for automation and integrations.

What Are the Key Features of Crisp?

Shared Inbox

Centralize email, chat, and social media messages in one dashboard.

Live Chat & Chatbot

Engage customers with real-time chat and automated bots.

Knowledge Base

Build and share self-service articles for customers.

CRM & Customer Profiles

Manage customer data, history, and interactions in one place.

Automated Campaigns

Send targeted messages and campaigns to drive engagement.

Multi-Channel Messaging

Connect chat, email, WhatsApp, Messenger, and more.

View all Crisp features →

How Are Businesses Actually Using Crisp?

#1Provide live chat and email support for customers.

#2Centralize all customer conversations in one inbox.

#3Automate FAQs with a knowledge base and chatbots.

#4Manage customer relationships with built-in CRM.

#5Run marketing campaigns directly from the platform.

Crisp Integrations

Slack

Zapier

Shopify

WordPress

Google Analytics

What You Need to Know About Crisp?

Is Crisp free to use?+

Yes, Crisp has a free plan with basic live chat features.

Does Crisp support WhatsApp and Messenger?+

Yes, Crisp integrates with WhatsApp, Messenger, and other channels.

Is Crisp suitable for large enterprises?+

Crisp is designed primarily for small to medium teams, but can scale with Unlimited plan.

Can I create a knowledge base with Crisp?+

Yes, Crisp includes a full-featured knowledge base system.

Crisp Screenshots

Crisp Alternatives

No alternatives found for Crisp

Crisp Reviews & Ratings

Crisp Reviews

No reviews yet

Be the First to Review

Share your experience with Crisp and help others make informed decisions

Crisp Related Articles

Loading blog posts...

Who Uses Crisp?

Who Can Benefit from Crisp?

Customer Support Teams, Sales Teams, Startup Founders, and Marketing Teams can benefit from Crisp to create, manage, and optimize their professional workflows, helping them save time and boost productivity across their daily tasks.

Customer Support Teams

Leverage AI tools to enhance customer support teams workflows and productivity

Sales Teams

Leverage AI tools to enhance sales teams workflows and productivity

Startup Founders

Leverage AI tools to enhance startup founders workflows and productivity

Marketing Teams

Leverage AI tools to enhance marketing teams workflows and productivity

Pro Tip: Crisp can be adapted for various use cases beyond these primary roles. Explore the features to see how it can fit into your specific workflow.

Crisp Use Cases & Keywords

Use Case Keywords for Crisp

Explore the key terms and concepts related to Crisp's functionality and applications.

5 keywords available

all-in-one supportlive chatknowledge baseCRMautomation

Crisp Pricing Plans

Free

$0/month

Pro

$25/month/month

Unlimited

$95/month/month

Disclaimer: The pricing details were updated from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.