About Helpshift
What is Helpshift?
Helpshift, part of Keywords Studios (acquired December 2022) , enables large brands to deliver modern, messaging-first customer service experiences anywhere their users are — in mobile apps, on websites, gaming consoles or even XR devices. Its platform includes SDKs for iOS, Android, Unity, React Native, web and more; omnichannel messaging and chatbots; AI-driven self-service and knowledge base; analytics and real-time performance monitoring; secure and scalable architecture certified for enterprise compliance (ISO/IEC 27001, HIPAA, SOC2 Type II, GDPR, CCPA) The goal: seamless support journeys, higher CSAT, faster resolution, fewer human agent interventions and deep insight into customer interactions across devices and platforms.
How to use Helpshift?
To use Helpshift, you can access their platform through their website. You'll need to sign up for an account and obtain API keys. The platform documentation provides details on how to make requests and integrate the models into your applications.
What Are the Key Features of Helpshift?