About LiveChat
What is LiveChat?
LiveChat is a real-time chat and customer engagement platform designed for businesses focused on sales and customer service. It enables teams to connect instantly with website visitors through live chat, chatbots, and integrations with CRMs and e-commerce tools. With features like proactive chat invitations, AI-powered chatbots, and real-time visitor tracking, LiveChat helps businesses increase conversions and provide fast, personalized support. Its ease of use and focus on sales-driven conversations make it a top choice for growth-oriented companies.
How to use LiveChat?
To get started with LiveChat:
- Visit livechat.com and sign up for a trial.
- Install the chat widget on your website.
- Set up proactive messages to engage visitors automatically.
- Integrate with your CRM/e-commerce tools for lead management.
- Train your team to use LiveChat for sales and support.
What Are the Key Features of LiveChat?
Real-Time Chat
Engage instantly with website visitors through a customizable chat widget.
AI Chatbots
Automate conversations, qualify leads, and provide 24/7 support.
Proactive Messaging
Send chat invitations to visitors based on behavior and triggers.
Sales Tracking
Monitor leads, conversions, and customer interactions in real-time.
Multi-Channel Support
Integrate chat with email, social media, and messaging apps.
CRM & E-commerce Integrations
Seamlessly connect with Salesforce, HubSpot, Shopify, and more.
How Are Businesses Actually Using LiveChat?
LiveChat Integrations
What You Need to Know About LiveChat?
Does LiveChat work for e-commerce?+
Yes, LiveChat integrates with Shopify, WooCommerce, and other e-commerce platforms to boost sales.
Can I use chatbots with LiveChat?+
Yes, LiveChat offers AI-powered chatbots for automation and lead qualification.
Does LiveChat support mobile apps?+
Yes, LiveChat has apps for iOS and Android to chat on the go.
Is there a free trial?+
Yes, LiveChat offers a 14-day free trial.