About LivePerson, Inc.

What is LivePerson, Inc.?

LivePerson, Inc. (founded in 1995) is a global technology company that develops enterprise-grade conversational commerce and AI software. Through its flagship platform, the Conversational Cloud®, LivePerson enables brands to engage consumers via web chat, mobile messaging, social, SMS and voice - integrating AI bots, human agents, and backend systems to scale personalized conversations. The platform supports intent recognition, automation of customer interactions, agent assist tools, conversational analytics, and seamless integration with enterprise systems. LivePerson serves a wide range of industries including retail, financial services, travel, healthcare, telecommunications and automotive. With more than a billion conversations every month and over 18,000 brand customers globally, LivePerson helps companies reduce costs, accelerate agent productivity, improve customer satisfaction and monetize conversational channels.}

How to use LivePerson, Inc.?

To use LivePerson, Inc., you can access their platform through their website. You'll need to sign up for an account and obtain API keys. The platform documentation provides details on how to make requests and integrate the models into your applications.

What Are the Key Features of LivePerson, Inc.?

Conversational Cloud® Platform
Intent Manager & NLU
Agent Workspace & Conversation Assist
Omnichannel Messaging & Voice Integration
Conversational Analytics & Intelligence
Open Platform & Integrations

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