About Tidio

What is Tidio?

Tidio offers a complete suite of tools for modern customer support, combining live chat with AI bots and automated workflows. Its intuitive dashboard allows teams to manage all customer conversations from one place—email, chat, Messenger, and Instagram. With its AI-powered Lyro chatbot, Tidio helps businesses respond to customer queries instantly and reduce support workload.

How to use Tidio?

To get started with Tidio:

  • Visit tidio.com
  • Sign up with your email or Google account
  • Choose your channels (Live chat, Instagram, Messenger, Email)
  • Customize your chatbot and automation flows
  • Add the widget to your site and start chatting

What Are the Key Features of Tidio?

AI Chatbot (Lyro)

Automatically handles customer questions using conversational AI trained on your FAQs.

Live Chat

Engage website visitors in real-time with customizable live chat widgets.

Multichannel Support

Manage chats across Messenger, Instagram, and email in a unified inbox.

Automation Workflows

Create trigger-based automations for lead generation, support, and sales follow-ups.

Visitor Tracking

See live visitor actions and proactively start chats to increase engagement.

Integrations

Easily connect with platforms like Shopify, WordPress, Zapier, HubSpot, and more.

Real-World Use Cases of Tidio

#1Responding instantly to customer queries on your website
#2Automating FAQs to reduce support load
#3Qualifying leads and capturing emails via chatbots
#4Offering live support during high-traffic hours
#5Engaging visitors across platforms from one place

Tidio Integrations

Shopify
WordPress
Wix
Mailchimp
HubSpot
Zapier
Messenger
Instagram

Frequently Asked Questions About Tidio

Is Tidio free?+

Tidio offers a free plan with essential features. Advanced tools like AI chatbots and automation require a paid plan.

Does Tidio support multiple languages?+

The dashboard supports many languages, but the AI chatbot (Lyro) currently works only in English.

Can I integrate Tidio with Shopify or WordPress?+

Yes, Tidio offers direct plugins for Shopify and WordPress for quick integration.

What is Lyro?+

Lyro is Tidio's conversational AI chatbot that answers customer questions using your business data.

Do I need coding skills to use Tidio?+

No, Tidio is beginner-friendly and doesn't require any coding knowledge to set up.

Tidio Screenshots

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Who Uses Tidio?

Who Can Benefit from Tidio?

Customer Support Teams, E-commerce Owners, Marketing Managers, Sales Teams, and Startup Founders can benefit from Tidio to create, manage, and optimize their professional workflows, helping them save time and boost productivity across their daily tasks.

Customer Support Teams

Leverage AI tools to enhance customer support teams workflows and productivity

E-commerce Owners

Leverage AI tools to enhance e-commerce owners workflows and productivity

Marketing Managers

Leverage AI tools to enhance marketing managers workflows and productivity

Sales Teams

Leverage AI tools to enhance sales teams workflows and productivity

Startup Founders

Leverage AI tools to enhance startup founders workflows and productivity

Pro Tip: Tidio can be adapted for various use cases beyond these primary roles. Explore the features to see how it can fit into your specific workflow.

Tidio Use Cases & Keywords

Use Case Keywords for Tidio

Explore the key terms and concepts related to Tidio's functionality and applications.

5 keywords available

customer supportlive chatchatbotslead generationautomation

Popular Categories

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Disclaimer

This research has been compiled from credible sources and validated by industry experts. We welcome your feedback — feel free to share it at —contact@tooljunction.io