Tidio LLC
Series BRaised $26.8M
About Tidio LLC
AI-powered customer service platform combining live chat, chatbot, and agentic AI capabilities to automate customer support interactions. Founded in 2013 and headquartered in Szczecin, Poland, Tidio LLC has raised a total of $26.8M in funding and is currently at the Series B stage. Notable investors include PeakSpan Capital, Inovo Venture Partners, bValue Fund, Rafal Brzoska. The company has an estimated revenue of $48M ARR.
Key Metrics
Founders
Funding Rounds
| Round | Date | Amount | Investors |
|---|---|---|---|
| Series B | May 2022 | $25M | PeakSpan CapitalInovo Venture PartnersRafal Brzoska |
| Seed | Nov 2019 | $1.8M | Inovo Venture PartnersbValue Fund |
Investors
Company Profiles
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Tidio Review
Read full review, pricing, and alternatives
Compared to Intercom, Tidio is more affordable for small businesses but lacks Intercom's advanced workflow automation and enterprise features. Against Zendesk, Tidio offers easier setup and better AI chatbot capabilities for SMBs but Zendesk provides a more complete enterprise support suite. Versus Drift, Tidio is more focused on customer support while Drift emphasizes sales conversational marketing. Compared to Crisp, Tidio has more advanced AI with Lyro but Crisp offers simpler, more transparent pricing.