Tidio LLC
Series BRaised $26.8M
Last updated March 2026
About Tidio LLC
AI-powered customer service platform combining live chat, chatbot, and agentic AI capabilities to automate customer support interactions. Founded in 2013 and headquartered in Szczecin, Poland, Tidio LLC has raised a total of $26.8M in funding and is currently at the Series B stage. Notable investors include PeakSpan Capital, Inovo Venture Partners, bValue Fund, Rafal Brzoska. The company has an estimated revenue of $48M ARR.
Total Funding
$26.8M
Est. Revenue
$48M ARR
Employees
100-200
Founded
2013
Tidio LLC — Key Facts
| Company | Tidio LLC |
|---|---|
| Product | Tidio |
| Founded | 2013 |
| Headquarters | Szczecin, Poland |
| Employees | 100-200 |
| Funding status | Venture-backed |
| Total funding | $26.8M |
| Stage | Series B |
| Est. revenue | $48M ARR |
| Founders | Tytus Golas, Marcin Wiktor |
| Website | tidio.com |
Founders
Funding Rounds
- Series B$25MMay 2022PeakSpan CapitalInovo Venture PartnersRafal Brzoska
- Seed$1.8MNov 2019Inovo Venture PartnersbValue Fund
Investors
Company Profiles
Tidio LLC — Frequently Asked Questions
Who owns Tidio?
Tidio is developed by Tidio LLC, headquartered in Szczecin, Poland.
Who founded Tidio LLC?
Tidio LLC was founded by Tytus Golas and Marcin Wiktor in 2013.
How much funding has Tidio LLC raised?
Tidio LLC has raised $26.8M and is at the Series B stage. Investors include PeakSpan Capital, Inovo Venture Partners, bValue Fund, Rafal Brzoska.
How many employees does Tidio LLC have?
Tidio LLC has approximately 100-200 employees.
Where is Tidio LLC headquartered?
Tidio LLC is headquartered in Szczecin, Poland.
What is Tidio LLC's estimated revenue?
Tidio LLC has an estimated revenue of $48M ARR.
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Tidio Review
Read full review, pricing, and alternatives
Compared to Intercom, Tidio is more affordable for small businesses but lacks Intercom's advanced workflow automation and enterprise features. Against Zendesk, Tidio offers easier setup and better AI chatbot capabilities for SMBs but Zendesk provides a more complete enterprise support suite. Versus Drift, Tidio is more focused on customer support while Drift emphasizes sales conversational marketing. Compared to Crisp, Tidio has more advanced AI with Lyro but Crisp offers simpler, more transparent pricing.